The Complete Health Centre

FAQs

Got a problem? Not sure who to see? Rollover the common symptoms below to see what treatment could be right for you and read our FAQs.

What is osteopathy?

What do osteopaths treat?

What can I expect on my first visit to an osteopath?

How long do osteopathic appointments usually last?

How much does treatment cost?

Do osteopathic training schools have clinics offering treatment at a reduced rate?

Can I see an osteopath through the NHS?

Can I claim on my private medical insurance?

Do I need a GP referral to see an osteopath?

Do GPs refer their patients to osteopaths?

Do osteopaths offer home visits?

How do I know if an osteopath is registered?

Can anyone call themself an osteopath?

Can I find out how long an osteopath has been practising?

What training do osteopaths have?

Who sets the standards of training and practice for osteopaths?

What should I do if I have concerns about the osteopath or the treatment I have received?

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What is osteopathy?

Osteopathy is a primary care profession, focusing on the diagnosis, treatment, prevention and rehabilitation of musculoskeletal disorders, and the effects of these conditions on patients' general health.

Using many of the diagnostic procedures applied in conventional medical assessment, osteopaths seek to restore the optimal functioning of the body, where possible without the use of drugs or surgery.  Osteopathy is based on the principle that the body has the ability to heal, and osteopathic care focuses on strengthening the musculoskeletal systems to treat existing conditions and to prevent illness. 

Osteopaths' patient-centred approach to health and well-being means they consider symptoms in the context of the patient's full medical history, as well as their lifestyle and personal circumstances.  This holistic approach ensures that all treatment is tailored to the individual patient.

What do osteopaths treat?

Osteopathy focuses on the diagnosis, management, treatment and prevention of musculoskeletal and other related disorders without the use of drugs or surgery.  Commonly treated conditions include back and neck pain, postural problems, sporting injuries, muscle and joint deterioration, restricted mobility and occupational ill-health. 

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What can I expect on my first visit to an osteopath?

At the first consultation, the osteopath will compile a full case history of your symptoms, as well as asking for information about your lifestyle and diet.  The osteopath may also observe you making some simple movements to help them make a diagnosis.  You will usually be asked to remove some clothing near the area of the body to be examined. 

Osteopaths are trained to examine areas of the body using a highly-developed sense of touch, known as palpation, to determine conditions and identify the body's points of weakness or excessive strain.  Osteopathy is a 'package' of care that includes skilled mobilising and manipulative techniques, reinforced by guidance on diet and exercise.

The osteopath will discuss with you the most appropriate treatment plan, estimating the likely number of sessions needed to treat your condition effectively.  If the osteopath thinks that your condition is unlikely to respond to osteopathic treatment, you will be advised about how to seek further care.  Osteopaths are skilled in diagnostic techniques and trained to identify when a patient needs to be referred to a GP.

How long do osteopathic appointments usually last?

In general, the first treatment lasts about 45 minutes, and subsequent treatments around half an hour.  Your first appointment is usually slightly longer to allow for a full case history to be taken. 

How much does treatment cost?

Treatment costs vary across the UK, but typically range from £35 to £50 for a 30 minute session. 

Do osteopathic training schools have clinics offering treatment at a reduced rate?

All osteopathic training schools operate clinics where students train, supervised by qualified osteopaths.  Patients can access quality care here at a reduced rate.  See our list of training schools to find a training school clinic.

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Can I see an osteopath through the NHS?

Currently, access to osteopathy on the NHS is limited, but services are becoming more widespread as commissioning authorities recognise the benefits of providing osteopathy to patients.  To find out if NHS treatment is available in your area, speak to your GP and/or contact:

1. If you are in England - your local primary care trust.
2. If you are in Scotland - your local health board.
3. If you are in Wales - your local health authority.
4. If you are in Northern Ireland - your local health and social service board/group.

There is more information on who to contact in your region on the NHS website at www.nhs.uk

Can I claim on my private medical insurance?

Many private health insurance policies provide cover for osteopathic treatment.  It may be possible to claim for a course of treatment but you should check in advance with your insurance company before seeking osteopathic treatment, in order to confirm the available level of cover and whether you will need to have a referral from your GP or a specialist.

Do I need a GP referral to see an osteopath?

Most patients 'self refer' to an osteopath for treatment.  Although referral by a GP is not necessary, patients are encouraged to keep both their GP and osteopath fully informed, so that their medical records are current and complete and the patient receives the best possible care from both healthcare practitioners.

Do GPs refer their patients to osteopaths?

Yes.  GPs refer patients to osteopaths where they believe this intervention would be beneficial.  Referral guidelines are provided by the General Medical Council and British Medical Association. 

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Do osteopaths offer home visits?

Some osteopaths do offer home visits as part of their service;  you can check our Register, which provides this information, or ask the osteopath directly.

How do I know if an osteopath is registered?

All osteopaths must be registered with the General Osteopathic Council.  You can use our on-line Register to check if your health professional is currently registered.

Can anyone call themself an osteopath?

The title 'osteopath' is protected by law, and only those included on the UK Statutory Register are entitled to practise as osteopaths.  Unregistered practice is a criminal offence in the UK.

Can I find out how long an osteopath has been practising?

The date an osteopath was first registered with the General Osteopathic Council can be seen in the 'Practitioner Details' on our Register.

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What training do osteopaths have?

Undergraduate students follow a four or five-year degree course combining academic and clinical work. Qualification generally takes the form of a bachelor’s degree in osteopathy – a BSc(Hons), BOst or BOstMed – or a masters degree in osteopathy (MOst). Many osteopaths continue their studies after graduating.   

Osteopaths are required to update their training throughout their working lives. They must complete at least 30 hours of Continuing Professional Development per year.

Who sets the standards of training and practice for osteopaths?

The standards of osteopathic training and practice are maintained and developed by the General Osteopathic Council, the profession’s statutory regulator established under the Osteopaths Act 1993.

What should I do if I have concerns about the osteopath or the treatment I have received?

All osteopaths are expected to have a complaints procedure in place in their practice to address patient concerns.

If you have concerns about the competence or the professional conduct of your osteopath, and you have been unable to resolve the issue satisfactorily with the osteopath, or their employer, the General Osteopathic Council will advise on the next steps to take under a formal complaints procedure.

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What is cranial osteopathy and who can it treat?

What do cranial osteopaths feel?

What qualifications should a cranial osteopath have?

What and whom can cranial osteopaths treat?

Why would my baby benefit from crania osteopathy?

Can cranial osteopathy be used to treat children?

Could there be any adverse reactions?

Who else can benefit from cranial osteopathy treatment?

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What is cranial osteopathy and who can it treat?
Cranial osteopathy is a refined and subtle type of osteopathic treatment that encourages the release of stresses and tensions throughout the body, including the head.  It is a gentle yet extremely effective approach.

What do cranial osteopaths feel?
Cranial osteopaths are trained to feel a very subtle, rhythmical shape change that is present in all body tissues. This is called Involuntary Motion or the Cranial Rhythm.  The movement is of very small amplitude, therefore it takes practitioners with a very finely developed sense of touch to feel it.

Tension in the body disrupts the cranial rhythm. Practitioners compare what your rhythm is doing to what they consider ideal. This shows them what stresses and strains your body is under at present, and what tensions it may be carrying as a result of its past history. It also gives them an insight into the overall condition of your body, for example if it is healthy, or stressed and tired.

What qualifications should a cranial osteopath have?
All cranial osteopaths are fully registered general osteopaths who have gone on to do further specialist training in their field.

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What and whom can cranial osteopaths treat?
In adults, it can treat the same conditions as structural osteopathy and may include back and neck pain; joint pain and sports injuries; headaches, migraines and sinus problems; stress; recurrent infection; period pain; digestive difficulties; and treatment may also benefit general health and well-being.

It is also sufficiently gentle for use on more elderly patients, and is particularly beneficial for babies and children where it helps with many problems such as crying, colic, sleeping and feeding difficulties.

Why would my baby benefit from cranial osteopathy?

It is a common belief that babies and children should have no structural stresses or strains in their bodies, because they are 'so young'. The reality is very different. Birth is one of the most stressful events of our lives. The baby is subjected to enormous forces, as the uterus pushes to expel the baby against the natural resistance of the birth canal. The baby has to turn and twist as it squeezes through the bony pelvis, on its short but highly stimulating and potentially stressful journey.

Many babies are born with odd shaped heads as a result. In the first few days, the head can usually be seen to gradually lose the extreme moulded shape, as the baby suckles, cries and yawns. However, this unmoulding process is often incomplete, especially if the birth has been difficult. As a result, the baby may have to live with some very uncomfortable stresses within its head and body.

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The following are common problems in babies which cranial osteopathy can help with:

Crying, screaming, irritability
The baby may be uncomfortable, with a constant feeling of pressure in the head. This may be made worse by the extra pressure on the head when lying down.

Feeding difficulties
The baby takes a long time to feed and one feed merges into the next. They may be a 'windy' feeder. Feeding is difficult and tiring due to mechanical stresses through the head, face and throat. The nerves to the tongue and face muscles may be irritated as they exit from the skull, which makes sucking difficult.


Sickness, colic and wind
Regurgitation of milk between feeds, bouts of prolonged crying due to colic and wind. Often worse in the evening. The nerve to the stomach may be irritated as it exits from the base of the skull, which can impair digestion. The diaphragm between the chest and the abdomen may be stressed or distorted, which further compromises both digestion and the ability of the stomach to retain its contents. Stress from a difficult or fast birth can leave the digestive system in tension trapping wind. Any strain through the umbilical cord, for instance if it was around the baby's neck, can add to strains in the abdomen.

Sleep disturbances

The baby sleeps for only short periods, and may sleep little in the day (or night!). They wake to the slightest noise- "jumpy".


The tension on the bony and membranous casing of the skull keeps the baby's nervous system in a persistently alert state.

Can cranial osteopathy be used to treat children?
Cranial osteopathy is a gentle and effective method of treatment for many common problems in children caused by the effects of retained moulding from birth.

Infections
Retained moulding and birth stresses take their toll on the body's reserves, and also deplete the immune system. This leaves children more vulnerable to all types of infection.

Ear infection
Recurrent ear infections, gradually becoming more frequent. May lead to 'glue ear' and some temporary loss of hearing.


Retained birth compression within and around the bones of the ear impedes fluid drainage from the ear with partial or complete blocking of the Eustachian tube. Infections may never fully clear, leaving a vulnerability to the next infection and a depleted immune system.

Sinus and dental problems
Persistent mouth breathers. Constantly blocked or runny nose.


Impaired growth and drainage of the sinuses and bones of the face due to retained moulding compression. Later, this increases the chance of dental overcrowding.

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Behavioural problems and learning difficulties, and special needs
Poor concentration, constant fidgeting, difficulty sitting still, hyperactivity.


Continuation of the restlessness as a young baby. Retained moulding compression makes them uncomfortable in one position for too long  which becomes habit forming. Severe compression can modify normal patterns of learning in the brain. Severe birth trauma may be a factor in cerebral palsy, and conditions such as Down's Syndrome may involve restrictions within the head and body which can be helped with cranial osteopathic treatment.


Headache, aches and pains
Headaches begin age 7-8. Growing pains. Vulnerability to sprains, or other aches and pains.


Retained moulding may focus areas of pressure in the skull, as the bony joints of the skull fully form at around the age of 7-8 years. Patterns of tension retained in other areas make the body more vulnerable to strain and fatigue.

Asthma
Vulnerability to chest infections. Aggravation of all degrees of asthma from mild to severe. Retained moulding compression can aggravate a tendency to asthma. General lowered immunity leads to more chest infections. After infections, the chest remains tense and the ribs do not return to full function, aggravating an asthmatic tendency. Osteopathic treatment to release birth stresses and help to improve chest function is often beneficial in reducing the frequency and severity of asthma attacks.

Could there be any adverse reactions?
Reactions to treatment are variable, often the baby or child is very relaxed afterwards and sleeps well. Others have a burst of energy after treatment, usually followed by a good nights sleep.


Occasionally children are unsettled after treatment. This is a temporary situation, and usually clears within 24-48 hours.
 

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Who else can benefit from cranial osteopathy treatment?
 Cranial osteopaths are skilled in assessing the mechanics of the whole body, and in particular the spine. The techniques of cranial osteopathy are particularly useful for feeling deeply into the body, locating where the body might be carrying the effects of stresses and strains, and releasing these tensions. This relieves pain and discomfort, and restores the normal ease of movement of the spine. For the longer term, this can reduce wear and tear on the spine.

The gentle yet powerful cranial osteopathic approach can be effective in treating back pain whether it is a recent acute episode, or a result of older traumas or injuries.    

It is an effective treatment in all stages of life, and is particularly useful for the treatment of the young and elderly, where a more gentle, subtle approach is best.

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How is Sports Massage different from general massage?

I don't play sports, can I still have a massage?

Does Sports Massage hurt?

Will I be sore the next day?

How often should I get massage?

What if I don't have an injury, and just want to relax?

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How is Sports Massage different from general massage?
The main aim of Sports Massage is the reduction or elimination of a specific muscle/tendon complaint; the primary goal of general massage is relaxation.  The Sports Massage Therapist works by evaluation, treatment, and prevention of muscle/tendon injuries utilizing principles of anatomy, physiology, pathology, and massage therapy techniques.

I don't play sports, can I still have a massage?
Yes. It is not just the sports person that can benefit from massage; everyone experiences aches and pains in life, from sporting injuries to occupational & emotional stresses.

Does Sports Massage hurt?
When properly applied to the area of a soft tissue injury, massage will cause some discomfort.  However, an experienced therapist will work within your tolerance level to minimize your discomfort while maximizing the benefits.  Areas receiving maintenance massage should not experience discomfort during the massage.

Will I be sore the next day?
Depending upon the severity of your problem, you may experience some local soreness for the next day or two.  Proper application of ice therapy will reduce soreness.

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How often should I get massage?
If you are dealing with an injury, the usual treatment is 2-4 massages, each spaced 7-10 days apart.  For maintenance massage, once every 2-4 weeks.  If you are a competitive athlete, this will vary based on your training cycle.

What if I don't have an injury, and just want to relax?
You can have aromatherapy massage which combines the therapeutic properties of pure essential oils with soothing massage to give a totally relaxing experience. Leaving you feeling calm, uplifted and refreshed.

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What will my physiotherapy at Activephysio involve?

Will my physio explain clearly what my injury is and how it will be treated?

What conditions are treated by Activephysio?

Will I be treated on my first visit?

Do I need a doctor’s referral?

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What will my physiotherapy at Activephysio involve?
Assessment – in order for us to assess your condition, we will begin by asking you about your problem. We will then observe and assess your movement. Your physio will then feel the muscles and joints of the problem area to further analyse and identify your problem.

Treatment – we will develop a treatment program with you, to get you back to peak performance. Your treatment will consist of a variety of the following:

  • Mobilisation of joints
  • Soft tissue techniques, including therapeutic massage and stretching
  • Taping to assist optimal movement and to project joints
  • Postural and spinal alignment assessment and treatment
  • Acupuncture
  • Retraining to prevent recurring injuries
  • Strengthening and flexibility programs for the prevention and rehabilitation of injury
  • Home exercise and advice programs.

Will my physio explain clearly what my injury is and how it will be treated?
Yes. Understanding what is causing your injury is really important in recovering from it! Your Activephysio therapist will discuss all findings with you fully and will guide you every step of the way, through your recovery process.

What conditions are treated by Activephysio?
We are musculoskeletal experts and treat:

  • Back pain
  • Neck pain
  • Whiplash
  • Shoulder, elbow and hand pain
  • Rotator cuff injury and rehab after surgery
  • RSI and Carpal Tunnel
  • Hip, groin, knee and ankle pain
  • Tennis and golfer’s elbow
  • Headaches
  • Sports injuries
  • Work related injuries
  • Joint sprains
  • Surgical rehabilitation

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Will I be treated on my first visit?
Yes. Activephysio has longer than average treatment times and your first visit will be an extended session, which allows time for a thorough assessment of your condition and an active treatment program will start immediately.

Do I need a doctor’s referral?
No, a doctor’s referral is not necessary as physiotherapists are trained to assess and treat appropriate conditions. However, some health insurance companies will ask you to have a doctor’s referral if you intend to claim on your health insurance for phsyio.

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What is the main aim of behavioural medicine?

What might be involved?

What will I take away?

What will I learn?

How does stress affect us?

What tests might I expect?

How many sessions will I need?

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What is the main aim of behavioural medicine?
To help you find ways to shape your behavioural choices to restore your health and well being.

What might be involved?
Fortunately around 50% of consultations with general or hospital practitioners do not reveal any evidence of damaged tissues. The body-mind protest with symptoms results from disturbed internal balance of the three main systems - the autonomic system and your  balance between  drive and relaxation will  be assessed;  Immune function too can be measured and the hormone system as well. The first process is to work with you to detect what is out of balance causing symptoms such as intractable headaches, asthma, unexplained chest pain or breathlessness and other conditions such as irritable bowel syndrome, sleep disturbance as well as anxiety and depression.

What will I take away?
You will be given your own personal mind-body tool kit. Evidence in medicine has shown how effective specific techniques using breath and mindfulness are in combating the above problems. You may as part of your specific programme have included cognitive behavioural therapy, emotional freedom release, hypnotherapy, mindfulness and breathing retraining as well as learning relaxation approaches were relevant.

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What will I learn?
Methods to regulate your breathing and manage stress as well as resetting your inner balance (limbic system) and to manage emotions more effectively. You will develop thinking strategies which allow you to make effective choices to enhance well being and a healthy life style.

How does stress affect us?
Many of us hold old stresses within the body and this upsets the way it functions? Medical pathology tests and investigation will be normal but the symptoms persist.

What tests might I expect?
Tests might involve heart monitoring, saliva tests, breathing chemistry to diagnose dysfunctional breathing patters and sometimes blood tests to detect nutritional deficits.

How many sessions will I need?
On average 4 – 6 sessions and there will be an assessment of progress at session 3. 

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What does it feel like, will it hurt?

What is acupuncture?

Why have acupuncture?

Is acupuncture safe?

How will I feel after acupuncture?

Should I continue with my prescribed medication while undergoing a course of acupuncture treatment?

Is acupuncture available on the NHS?

What should I look for in an acupuncturist?

How many treatments will I need?

What are the benefits?

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What does it feel like, will it hurt?
The needles are small and fine, sterile and single use. When they are inserted, the sensation is often described as tingling or feeling a dull ache. The needles may be put in for a second or two but are usually left in place for 20 minutes. During treatment patients commonly experience heaviness in the limbs or a pleasant feeling of deep relaxation.

What is acupuncture?
Acupuncture is a system of healing which has been practiced in China and other Eastern countries for thousands of years. It is a safe and effective system of medicine, now used world wide. According to traditional Chinese philosophy, our health is dependent on the body’s motivating energy known as ‘Qi’ energy, (pronounced chi) moving in a smooth and balanced way through the body and organs. When the Qi becomes disturbed, illness may result. The flow of Qi can be disturbed by a number of factors. These include emotional states such as anxiety, stress, anger, fear or grief, poor nutrition, hereditary factors, infections, accidents and trauma.

By inserting needles into the channels of energy, the body’s own healing response is stimulated and it can help restore its natural balance. The principle aim of acupuncture is to recover and restore the balance between the physical, emotional and spiritual aspects of the individual.

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Why have acupuncture?
Many people come to acupuncture for help with specific symptoms or conditions. These might include stress and insomnia, arthritis, asthma, sciatica, back and joint pain, circulation problems, anxiety, fatigue, aches and pains, IBS, infertility, impotence, menstrual problems, migraines or headaches, skin conditions and sports injuries.

It has proved to be effective for the relief of pain. It is also helpful for people trying to overcome addictions to smoking, alcohol, food and drugs. Some people have acupuncture as a preventative measure to build their immune system, or because they feel unwell in themselves without being ‘ill’ in the medical sense. It can also be used alongside conventional medicine in the treatment of both acute and chronic disease.

Is acupuncture safe?
There have been three surveys in the last six years which have shown that acupuncture is amongst the safest therapies in use in the UK today. Out of 68,000 recorded treatments in two of the 2001 surveys, there were only 14 minor (bruising, feeling nauseous) adverse events. There have been very few reports of serious adverse events, and most adverse effects are transient, lasting no more than a day or so. Single-use pre-sterilised disposable needles are used, which are disposed of immediately after use. Stringent standards for hygiene and sterilisation are in place.

How will I feel after acupuncture?
You may feel rather relaxed and calm. If the treatment has been particularly strong you could feel quite tired or drowsy for a few hours, and you should take this into account if you are planning to drive or use machinery. Occasionally there may be a short-term flair-up of your symptoms as your Qi clears and resettles itself.

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Should I continue with my prescribed medication while undergoing a course of acupuncture treatment?
Yes, at least until you have discussed this with your doctor or the practitioner who prescribed the medication. Many people seek the help of an acupuncturist because of dissatisfaction with drug treatment, because it does not seem to be working or because the side effects are unacceptable. DO NOT stop taking any medication without professional guidance.

Is acupuncture available on the NHS?
Some primary care trusts (PCT) and GP practices offer acupuncture treatment, but it is not yet commonplace. You should always enquire about any acupuncture treatment on offer to ensure that the practitioner is safe, properly trained, competent and fully insured.

What should I look for in an acupuncturist?
As well as checking that they are registered with a professional body and have appropriate insurance cover, you may find that your personal rapport with the practitioner is important. It is helpful to find a practitioner with whom you feel comfortable, who understands what you want from treatment, and who can explain clearly what they expect acupuncture treatment might do for you.

British Acupuncture Council members have an extensive training in acupuncture and in biomedical sciences appropriate to the practice of acupuncture in the UK. As well as being covered by full Medical Malpractice and Public/ Products Liability Insurance, BAcC members are bound by codes of professional conduct and safe practice.

How many treatments will I need?
This varies between patients. Most people have a course of treatment and usually notice changes after four to six sessions. Your practitioner will review your progress with you, and carefully monitor your treatment to ensure that it matches your needs.

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What are the benefits?
The benefits of acupuncture often include more than just relief from a particular condition. Many people find that it can also lead to an increase in energy levels, improved sleep as well as a much better sense of well being.

Sometimes the effects of treatments are dramatic, with only one or two treatments needed. With other patients, the effects are more subtle and they may need treatments over a longer period.

Patients often report that other complaints disappear, as their main problem gradually eases. They also notice that they rarely pick up the current colds, flu or stomach bugs. People say that they generally feel calmer and lighter and notice their stress levels have reduced.

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What can hypnotherapy help with?

Will I reveal personal secrets whilst in Hypnosis?

Will I lose consciousness whilst in Hypnosis?

Do I need to talk about problems of the past?

Are there any dangers?

Can anyone be hypnotised?

Will I remember what happened during Hypnosis?

How many sessions will I require?

When doesn't hypnosis work?

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What can hypnotherapy help with?
Many things such as overcoming personal difficulties, phobias, anxiety, depression and insomnia through to creating motivation and confidence.  It works well with beating habits such as negative eating habits, excessive alcohol consumption and smoking. It's also excellent for childbirth!

Will I reveal personal secrets whilst in Hypnosis?
No. Hypnotherapy is not the same as stage hypnosis, you are in full control of all you say and do.

Will I lose consciousness whilst in Hypnosis?
During Hypnotherapy the client is always fully aware and in control of everything that happens. It's like day dreaming, you can simply open your eyes at any point you wish to.

Do I need to talk about problems of the past?
No, Nicola deals with solution focused hypnotherapy which means we simply work with how you want to be in the future rather than what has happened in the past. 

Are there any dangers?
None.  You will be in a safe environment and will simply be relaxed.

Can anyone be hypnotised?
The majority of people can go into at least a light trance, this is sufficient for most hypnotherapeutic goals. Therefore everyone can benefit from Hypnotherapy to some extent.

Will I remember what happened during Hypnosis?
You will remember some things but maybe not all, but this is the way the memory normally works. For example, when you listen to a speech you don't remember everything that has been said, but you will recall the majority of it.  The same applies with Hypnosis.

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How many sessions will I require?
Smoking cessation is one double session, phobias usually three sessions, all other areas are dependent on the individual and the severity of the case.  Usually most issues are sorted within a matter of 6-12 sessions though.

When doesn't hypnosis work?
Hypnosis won't work if the client themselves doesn't want to change, i.e. if the client's partner wants them to quit smoking.

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What is homeopathy?

Why see a homeopath?

What complaints can be treated by homeopathy?

Can i still see a homeopath if i am taking prescribed medication?

What happens at a consultation?

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What is homeopathy?

Homeopathy is a system of medicine based upon principles that are easy to understand and follow the laws of Nature.

Firstly: Symptom Similarity.
A medicine is carefully selected for you that, in tests upon healthy people, causes very similar symptoms to your own: ‘Like cures like’. This healing principle has been observed for thousands of years.

Secondly: Minimum Dose.
The medicine is prescribed in the least amount necessary to stimulate a curative response within you.

Thirdly: Single Medicine.
Medicines are prescribed one at a time.

Homeopathy is safe: generally, your homeopathic medicine will help you or else do nothing.

Why see a homeopath?

When you feel well, you have energy and balance in your life. You have the mental, emotional and physical strength to meet the challenges that life throws at you. You have the reserves to nurture and support your family and friends.

Sometimes though, something has to give – you are faced with perhaps one challenge too many. You may receive a sudden shock, or it may just be that the stresses of everyday life become too strong and begin to affect your well-being. Life feels more of a struggle. You may find yourself more prone to headaches, colds or flu, or unable to just “throw them off” like you used to. Some people find themselves experiencing depression, anxiety attacks or difficulty in sleeping. Inherited tendencies to certain conditions can also be a factor and when you are run down, this can be the time when the body begins to show signs of those problems that “run in the family”. We each respond to these circumstances in our own way and produce an individualised state of ill-health.

Homoeopathy can help restore the balance.

What complaints can be treated by homeopathy?

Almost any complaint that you would take to a GP could benefit from a homeopathic approach. Conditions that have been helped by homeopathy include:

  • ME
  • IBS
  • Allergies
  • Hormonal disorders
  • Impotence and infertility
  • Arthritis
  • Asthma
  • Skin disorders
  • Migraine
  • Depression, anxiety, low self-esteem and other mental or emotional difficulties.
  • Sleep difficulties

It can also help people to recover more quickly, and with fewer complications, from injury, acute diseases, necessary surgery, anaesthesia and other poisonings including chemotherapy.

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Can i still see a homeopath if i am taking prescribed medication?

Conventional medical treatment can be used alongside homeopathy and allowance is made for this in your treatment plan. You should never stop taking prescribed medication without first speaking to your GP or consultant.

What happens at a consultation?

The initial consultation involves a detailed exploration of your health problems, your symptoms and how they affect the quality of your life. In homeopathy we look for the meaning behind your symptoms – for the reasons why you are unwell. No two individuals experience illness in exactly the same way, even if they have been given the same disease label, so anything you can say about yourself will be helpful. We take into account your personal and family medical histories.

The number and frequency of appointments will depends entirely on you and your situation.

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What is counselling like?

What happens at the first meeting?

Is counselling completely confidential?

How many sessions will I need?

How often will we have sessions?

How do I know if counselling is right for me?

What happens if I need to cancel a session?

What happens at the end of my counselling?

What if I want to stop counselling?

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What is counselling like?
Your sessions will provide time for you to talk about your situation in your own way and at your own pace. You and I will be sitting facing one another; you will have a chance to talk about yourself and your experiences, and from time to time I will ask you questions, offer reflections and suggest things for you to think about or try out.

What happens at the first meeting?
We will explore whether what I have to offer is appropriate for your needs and expectations. There will be time for you to ask questions and to talk about your situation. Towards the end of the meeting we will discuss the next steps. Most likely we will have a good idea about whether we will be working together. However, there is no obligation to continue, and if we decide not to meet again, I may offer you suggestions on how you can find what you need.

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Is counselling completely confidential?
Your counselling will be confidential. Under exceptional circumstances it may be necessary to contact another agency:

  • When there is a clinical reason to share information with other professionals and we have discussed this together
  • When keeping confidentiality risks serious harm to you or another.
  • When the law requires disclosure.

I see a specially trained and qualified accredited clinical supervisor regularly, to check that the work is proceeding in everyone’s best interests. My supervisor adheres to the same strict ethics of confidentiality as I do.

How many sessions will I need?
Towards the end of your first meeting, most likely I will propose a number of sessions to start with and a time for a first review. The total number of sessions required varies from person to person and is difficult to predict. The number and frequency of sessions will be reviewed regularly, and can be discussed at any time you want.

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How often will we have sessions?

From experience, regular weekly sessions at the same time and place have been found the most helpful for the work to progress, especially at the beginning of our association. Counselling requires a commitment from us both to do our best to be present at our regular session times.

How do I know if counselling is right for me?
Towards the end of our first meeting, we will review what we have discussed about your needs and expectations, how we might address them. If both of us think it is appropriate, appointments can be agreed; if not, it is likely that I will be able to suggest other options for you.

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How much does counselling cost?
View the Price List here. Occasionally I am able to offer a concessionary rate. I am registered with some insurance companies – check your policy to see whether you can claim the cost of counselling.

What happens if I need to cancel a session?
At the outset, I will tell you about arrangements for cancellations and missed sessions, together with potential charges, and give you a document with this in writing. Please let me know as soon as possible if you need to make any changes to your agreed arrangements.

What happens at the end of my counselling?
Towards the end of the agreed number of sessions, you and I will review what has happened and look at what your choices will be after we complete our work together. Our ending can be as important as the beginning and needs as much care as we take when first we meet.

What if I want to stop counselling?
From experience I have found that when clients want to stop their counselling it is important to arrange a final session if possible, to discuss the decision and to conclude our association.

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What happens at the first appointment?

What method of testing is used?

How many appointments are needed?

What ages can be treated?

What are Ruth's qualifications?

What are the charges?

What conditions can be treated?

Is the treatment safe if there is already on-going medical treatment or in conjunction with prescribed medicines?

Why are supplements necessary?

What is hair mineral testing?

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What happens at the first appointment?

Before anything else happens, a nutritional questionnaire is sent out which gives an overview prior to the appointment. A detailed case history is then taken to enable further assessment, followed by testing to establish a full picture of any intolerances/imbalances or airborne allergens.

Ruth will then discuss a plan which will work to correct underlying imbalances through introducing or removing certain foods from the diet and desensitising airborne allergens such as hair, pollens or perfume.

Handouts may be given if necessary.

What method of testing is used?

Ruth is trained both as a kiniesiologist and nutritionist and works very much on an individual basis with tailor-made plans rather than standardised ones. Ruth’s methods of diagnosis uses muscle testing which is gentle, painless and extremely accurate, and cannot be influenced by the person being tested. There is no need to remove any clothing, just a small area of abdomen is uncovered, and the testing is carried out using gentle pressure and resistance testing on the arm.  This method is best understood through practical demonstration.

How many appointments are needed?

First Appointment:                     Two hours for adults

                                                        Half hour for children (12 and under)

Follow Up:                                     One hour

The follow up usually takes  place 4-6 weeks after the initial appointment, and its purpose is to assess progress. An improvement is usually seen at this stage as the body strengthens, and original poorly tolerated foods can start to be reintroduced back into the diet.

The number of treatments varies from person to person, but symptoms usually respond quickly.

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What ages can be treated?

  • Any age from seven years can be tested directly
  • Babies, younger children, the very weak or very ill can undergo surrogate testing.

             Telephone Ruth to discuss details of this option

  • Treatment is suitable for pregnant women

What are Ruth's qualifications?

Ruth has a distinguished medical background, having spent many years training and working as a nurse. Originally trained in Cheltenham, she gained further training and experience as midwife, intensive care and theatre nurse in Bristol.

Ruth subsequently trained and worked as a kiniesiologist and underwent four years training as a nutritionist in London. She is soon to complete a five year degree in medical herbalism, and is a member of her governing bodies (institute of allergy therapists/British association of nutritionalists).

What are the charges?

Initial consultation, including questionnaire appraisal            Adult:     £75

                                                                                                             Child     £65

Follow up appointments                                                                 Adult      £45

                                                                                                            Child      £35

What conditions can be treated?

Any condition, ranging from eczema to irritable bowel syndrome, as what is being eaten will be affecting the body, food intolerances vary from food allergy, with allergies often the person affected would have to go to the hospital, but with intolerances the body is very good at adapting, and the person lives with the tiredness/ stress/hair loss/ mouth ulcers etc . for often a long time.

In history the Greek Hippocrates was quoted as saying “ one man’s meat is another mans poison”, and one case of eczema for example will vary in what causes it vastly from another persons.  Because  the intolerance is being removed from the body, results in improvements  usually show quickly, as the body is not having to deal with it anymore.

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Is the treatment safe if there is already on-going medical treatment or in conjunction with prescribed medicines?

Yes, this is fine provided all details of orthodox medicines are given. This information is important as the natural medicines will be prescribed to work in conjunction with other drugs. Often the natural medicines can help to assist the body in processing prescribed medicines or to help counteract possible side-effects for example after chemotherapy.

Why are supplements necessary?

Often alongside a personal dietary plan, Ruth likes to use a supplement programme to either build up depleted levels within the body, or clear/ detoxify the blood/liver/lymphatics, these are always practioner supplements of the highest quality , and usually only used for a short length of time to aid the the clients progress quicker, even if a clients diet is good the absorption may not be.

What is hair mineral testing?

A small sample of hair is taken from an inconspicuous area and sent to a specialist lab in America. You are provided with the results in an easy to read format, and these will pick up problems such as:

  • Mineral deficiencies
  • Heavy metal accumulation (e.g. mercury, aluminium)
  • Mineral imbalances
  • Stress levels

Problems can often be identified by this testing at an early stage, before they have become symptomatic. A dietary plan is included which may include, for instance, adding protein to the diet, as some people need more than others.

Ruth then adds to the above with further information and a supplement plan, if necessary.

The above tests are charged for separately.

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Do I need to book in advance?

What is the payment system?

What time should I arrive for class?

What kind of yoga is it?

I am a beginner or really unfit, will I be able to keep up?

What should I wear?

How many hours should I eat before class?

Does it matter if I have health conditions?

Do you provide equipment?

Is there an under age policy?

Class etiquette

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Do I need to book in advance?
Yes. I recommend you call or email before attending your first class. Contact The Complete Health Centre, visit www.clairebeeley.co.uk, or call Claire on 07768 973 167.

What is the payment system?
There are 6 classes in a yoga course, paid in advance with a cheque or cash payable to Claire Beeley. This is non-refundable and non-transferable should you miss your class. Make up classes are available.

What time should I arrive for class?
You should arrive 10 minutes before the class begins. This will give you some space to relax. Class will start promptly at the scheduled time.

What kind of yoga is it?
Hatha Yoga. A slow, gentle and relaxing approach addressing restlessness and tension. Attention to the potential of postures, breathing techniques, cleansing techniques, hand gestures, sound therapy as well as meditation and diet can enhance the quality of your daily life.

I am a beginner or really unfit, will I be able to keep up?
Yes. Yoga classes encourage all participants to practice at their own level of comfort. Practices will be explained as they are introduced and modifications offered.

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What should I wear?
Comfortable loose fitting clothes. A pair of tracksuit bottoms and a tee shirt. Bring a pair of socks and a warm top.

How many hours should I eat before class?
I recommend you eat a large meal 3 hours before, a light meal 2 hours before and an energy snack like fruit and a cracker an hour before. Alcohol is prohibited before and ideally after a class.

Does it matter if I have health conditions?
Yes. Please let me know of any health conditions when you make your first appointment. There is a Health Questionnaire to complete before starting.

Do you provide equipment?
Yes. The centre has yoga mats and blocks. I advise you to invest in your own.

Is there an under age policy?
Yes. Classes are tailored for adults. However children below the age of 18 can be accompanied by an adult.

Class etiquette
We maitain a tranquil environment. We appreciate if you would respect this quietness and the privacy of other students by arriving quietly and speaking in a low tone of voice.

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What is the difference between a Chiropodist and a Podiatrist?

What is the difference between a Verruca and a Corn?

My nails are thick do I have a fungal infection?

Why do I suffer from cracked heels?

What is an Orthotic?

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What is the difference between a Chiropodist and a Podiatrist?
Both terms refer to practitioners who specialise in the diagnosis and treatment of foot conditions. Podiatry is the more modern term, with chiropody being an element within podiatric medicine.

Since July 2005, these terms have been protected and can only be used by practitioners registered with the Health Professionals Council.

What is the difference between a Verruca and a Corn?
Verrucae, commonly known as a wart are often mistaken for corns and can appear anywhere on the feet. They are caused by the Papilloma Virus and infections occur generally at swimming baths and communal showers where the skin becomes moist. Verrucae are very vascular and usually develop a layer of hard skin over the surface. In the early stages, a verruca appears as a small dark mark but later turns grey. There are many treatments available including homeopathic remedies such as Tea tree Oil and Cryosurgery which removes the verrucae by freezing. All treatments are best administered on the advice of a chiropodist.

Corns can be soft or hard and result exclusively from localised pressure or friction from ill-fitting shoes causing the underlying skin cells to proliferate. These traumatised cells become compressed together forming a core of tightly compact skin which causes pain and irritation. Soft corns occur between the toes which are kept soft by the moist environment. Treatment is by removal of overlaying callous with a scalpel exposing the core beneath which can then be removed.

My nails are thick do I have a fungal infection?
Fungal infected nails do become thickened, discoloured and develop a porous appearance. Most typically the big toenail is affected alone or before the other nails, and is often a complication of untreated or inadequately treated Athletes foot. However, these symptoms can also be as a result of poor circulation to the toes, trauma to the nail (repeated or single) due to deformity of the toes which causes increased pressure from the shoe onto the nail.

Fungal infections of the skin and nails are common, affecting about 10% of the population. They are caused by microscopic fungi, called dermatophtyes and treatments vary according to the severity and duration of the infection. Diagnoses can be confirmed by a simple test.

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Why do I suffer from cracked heels?
Some people tend to have naturally dry skin that predisposes them to cracked heels. The thickened dry skin (callous) around the heel is often due to mechanical factors i.e. the way you walk which results in increased pressure to the area. Other factors that can cause cracked heels include being overweight, open back shoes, prolonged standing and skin conditions such as eczema

The callous must be removed to enable the cracks to heal. This may need to be done on a regular basis by a chiropodist followed by a maintenance program to prevent recurrence .

What is an Orthotic?
Orthotics are special footwear inserts which can prevent, correct or accommodate foot deformities. They can help to improve the overall function of the foot and in turn relieve painful biomechanical complaints such as Plantar Fascitis (heel pain), Bunions, Achilles Tendonosis and metatarsalgia (pain in the ball of the foot).

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What is involved for the initial appointment?

What method of testing is used?

How many appointments are needed?

What ages can be treated?

Qualifications of the Practitioner?

What conditions can be treated ?

Is this treatment safe alongside any ongoing medical treatment/prescribed medicines?

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What is involved for the initial appointment?
Before the first consultation a nutritional questionnaire is sent out, this will be worked through for the nutritional advise, then when you meet Ruth, she will take a case history for further assessment, then follow on with the testing, once a picture has been understood of the various food intolerances/imbalances or airborne allergies then Ruth will sit down with the client and work through a plan, which could involve moving foods in or out of the diet, correcting any underlying imbalances or desensitising for any airborne allergies. i.e. pet hair/ pollens/grasses/perfume etc...

Where necessary handouts will be given.

What method of testing is used?
Ruth has trained to be a kinesiologist and a nutritionalist, rather than just working with a nutritional plan, she prefers to be more specific for the individual, this is a gentle muscle testing that is very accurate and cannot be influenced by the person that is being tested, clothes remain on, only a small area of abdomen needs to be uncovered, and either arm is used with gentle pressure, difficult to explain without a demonstration, but it is quite comfortable and painless.

How many appointments are needed?
The 1st appointment is 2 hours for an adult, 1/half hours for a child (12 and under) follow up appointments are 1 hour. Usually the follow up appointments are approx 4-5 weeks after the initial one, to assess progress, by this time something has usually improved, then often as the body gets stronger some of the original intolerances can be brought back into the diet. The amount of follow up appointments will vary from one person to another, usually the symptoms respond quickly.

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What ages can be treated?
Any age, from the age of 7 can be tested directly any babies/younger children or clients that may be feeling to ill/weak to do this, there is surrogate testing, which will still show the same results.(Ruth can explain this over the phone if necessary) also it is still fine if the client herself is pregnant.

Qualifications of the Practitioner?
Ruth trained in Cheltenham as a S.R.N,worked there for many years, then trained as a midwife, also in Cheltenham, trained as a Specialist nurse in intensive care/operating theatres in Bristol , then as a Kinesiologist, another 4 years in London to become a nutrtionalist, and finally nearing the end of a 5 year degree in medical herbalism, this all comes together to work out how to help a client gain better health. Ruth is a member of her governing bodies.(Institute of allergy therapists/ British association of nutritionalists)

What conditions can be treated?
Any condition, ranging from eczema to irritable bowel syndrome, as what is being eaten will be affecting the body, food intolerances vary from food allergy, with allergies often the person affected would have to go to the hospital, but with intolerances the body is very good at adapting, and the person lives with the tiredness/ stress/hair loss/ mouth ulcers etc .. for often a long time.

In history the Greek Hippocrates was quoted as saying “ one man’s meat is another mans poison”, and one case of eczema for example will vary in what causes it vastly from another persons.Because the intolerance is being removed from the body, results in improvements usually show quickly, as the body is not having to deal with it anymore.

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Is this treatment safe alongside any ongoing medical treatment/prescribed medicines?
Yes, this is fine as details of these are recorded and any natural medicines are to be worked around orthodox medicine, it is often the case that natural medicines are given to assist the body in processing prescribed medicines or help reduce the possible side effects, for example after chemotherapy.

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